FAQ

How can I place an order?
You can place an order through direct messages on WhatsApp, Instagram or Facebook 

For bulk orders and corporate enquiries, please drop us an email at sales@dreamhearts.sg

What is your minimum order?
We have no minimum order.

Do you only have one option for the number of tarts in a box?
Currently, we have 2 options. Smiley pineapple tarts (18 bite-sized pieces) and fortune cat pineapple tarts (8 large pieces).

Where do you deliver to?
We offer islandwide delivery in Singapore. Please note that additional charges will apply to certain locations such as Sentosa Island, Jurong Island and Tuas.

Is there a minimum order for delivery?
No, there is no minimum spending. Our delivery service is available for all orders! However, there are certain charges on the delivery fee depending on the location. 

What are the delivery charges?
Standard delivery – $5 

Free Delivery – Delivery is free with a minimum order of 2 boxes to a single location.

Certain locations – Additional $3 surcharge to Sentosa Island, Jurong Island and Tuas 

What are the delivery timeslots available?
Our delivery days are on every Wednesday and Saturday. 

The recipient of my order isn’t at home. What can I do?
If no one is home to receive the order, it will be returned to us. We try our best to accommodate same day re-deliveries however this is subject to the availability of our delivery schedule and delivery charges will apply. Always inform the recipient about the delivery to ensure they don’t miss it!

Where can I self-pick up?
You can self pick up at Punggol.

We will drop you a message on Whatsapp upon your successful payment to confirm the pick up with you.

Are your pineapple tarts halal?
We use halal ingredients but not yet halal-certified. We use alcohol-free vanilla extract.

How long can I keep the pineapple tarts?
We recommend you to consume the pineapple tarts on the day of purchase.

If not, all our pineapple tarts there are labels at the bottom of the box that provides you the information in which you need to consume our tarts by.

As our tarts are freshly-baked to order, our shelf life is normally around 10-12 days.